Delivery
Contactless delivery
Our couriers are now operating contactless deliveries, your bouquet will not need signing for and will be left safely on the doorstep or in a specified safe place for your recipient. Couriers are using gloves and face masks for safe delivery.
Dublin delivery
We provide flower delivery service in Dublin from Monday to Saturday, from 9AM to 7PM. During major holidays such as Valentine's Day and Mother's Day we operate extended hours and delivery times are 8am-8pm.
Costs
Standart delivery cost is 7,99 eur.
AM and PM deliveries
Currently, we are unable to guarantee delivery at a specific time. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request, although we can not guarantee that.
If no one is home
Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.
Incorrect addresses
If the recipient's address is incorrect and delivery was attempted to the address, there is a 10€ address correction fee. Flower Lane is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
Recipient, or customer may be contacted
In some cases, the florist or driver may contact the recipient to ensure she will be home to accept the delivery, or for the additional information on the adress. To ensure that delivery is processed without any problem, please add all the contact information correctly.
Card messages
The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.
Substitutions
We may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.